WW Bluetooth Scale Quick User Guide

Where to download the App

  • To download the app for iOS, click here.
  • To download the app for Android, click here.
  • (Mobile Device Not Included)


WW Body Analysis Scale Bluetooth Requirements:

  • This scale works with both iOS and Android operating systems.
  • *iOS devices using iOS 8 and above (iPhone (4S and up), iPad (3/4, mini, air, and up)
  • IPod Touch (5 and up)
  • * Android using Android 4.3 and up (smart phone and tablet devices)


Download the WW Scales by Conair scale app.

You can download the app from the App Store or Google Play. Click here to download the app or search “Weight Watchers Scale”



Once you download the app, open it and be prepared to register following the on-screen prompts. You will need your scale near you and activated in order for it to record your details. It is necessary to complete your profile set-up in order for your scale to track your measurements and create graphs and charts.

First step, select your unit of measurement on your scale – either pounds (lb) or kilograms (kg). You can easily make your selection by depressing the tab (button) on the underneath of your scale. (This will wake your scale up, so no need to tap to turn on)

Open the WW Scale app on your mobile device. Be sure the Bluetooth setting is turned on (go to your settings and check if Bluetooth is turned on).

On the first screen you will see 2 buttons on the bottom for log in and Register. Choose register when setting up your scale for the first time.

The next screen allows you to enter your first name, last name, email address, and password. Selecting log in allows you to proceed to the next screen, where you can connect to Google Fit, or skip to set that up later.

If you are using the same mobile device for multiple users of the same scale, each user is required to Log In, and Log out before and after use. If a user does not log out after using the scale, the next time the mobile device is used, it will remain on the user who was last logged in.

You then can set up your profile by inputting your birthdate, gender and height. You will see a Warning Screen. Press OK to proceed once you have read and agree to the warning.

Your app will welcome you! And it will then allow you to connect your scale to your mobile device.   Once connected you can select your user number.


Transmitting data

After your device and scale have been paired, you can transmit data to the device via Bluetooth. You will see a Bluetooth icon and a check mark on your screen which indicates that you’re connected. Step on scale with bare feet. Stand still to see your weight. The scale will display your weoght and, a few seconds later, your body analysis data.


For use of your scale without using the app

Please consult the instruction booklet that was included with your scale.


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Contact Us for Customer Service

Free call 1800 650 263 for Australia  |  Free call 0800 266 247 for New Zealand

Conair Australia: P.O Box 146, Terrey Hills, NSW 2084
Conair New Zealand: PO Box 251159, Pakuranga, Auckland 2140

Contact us by filling out the form below and pressing "submit".

Please note all enquiries are for Australia and New Zealand only.